Secure Payment Information

Secure Sockets Layer (128-Bit SSL Security)

Votole uses Secure Sockets Layer (SSL) technology to provide you with a safe and secure shopping experience. SSL technology encrypts sensitive information, including passwords and payment details, during your online transactions.

All forms on our website are secured with SSL technology to help keep your personal information protected.

Payment Terms and Conditions

We accept the following payment methods:

• American Express
• Visa
• Mastercard
• Apple Pay
• Google Pay
• Maestro
• Shop Pay
• Union Pay

All prices and transactions are listed in GBP. Please read our Shipping Policy for more information.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card information. It was established by the Payment Card Industry Security Standards Council to help reduce payment fraud through increased controls around cardholder data.

Your Payment Information

Your full card number is not accessible to us. Once your purchase is completed, we are only able to view your billing information, shipping information, order details, and the last 4 digits of your card.

This secure mode begins as soon as you place your order. You can verify this by looking for a closed padlock icon in your browser window and by checking that the website address begins with HTTPS.

We respect your privacy. We do not rent, sell, or share your personal information with third parties except as described in our Privacy Policy.

Our Privacy Policy explains how your personal information is collected, used, and protected.

Contact Information

Store name: Votole
Company name: JWK E-com
Company Address: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Warehouse Address: 5a, St Andrews Road, Reading, RG4 7PH, United Kingdom
Company nr.: 91469457
Phone: +44 118 230 4375
Email: info@votole.com

Customer service hours (GMT): 
Monday – Friday, 09:00 – 17:00
Saturday and Sunday: Closed

We aim to respond to your inquiries within 24 hours