Votole ships products through our logistics partners to ensure efficient handling and reliable delivery. Orders are typically processed within 1–4 business days, with an average delivery time of 6–10 business days within the United Kingdom.
Please note that during periods of high demand or operational delays, processing and delivery times may occasionally take longer than usual.
All orders are shipped with a tracking code, which is provided via email after your order has been processed.
Our operational model helps reduce storage and transport costs, allowing us to offer competitive prices and provide free shipping on eligible orders.
Free Shipping
We offer free shipping on all orders within the United Kingdom, regardless of the order value.
If you have any questions regarding shipping, please contact us at info@votole.com
How to Place an Order
Browse our collection at www.votole.com and add your desired products to the shopping cart.
When you are ready, proceed to checkout to complete your order. Orders can be placed at any time through our website.
Review Your Order
Before completing your purchase, please review your order to ensure the correct products, quantities, and shipping details are included.
Click “Order” to view the order summary before finalising your purchase.
Once your order has been processed, you will receive a tracking code via email. Tracking information typically becomes available within 2–3 days after shipment, allowing you to monitor the delivery of your Votole order.
Cancellation Policy for Orders
If you wish to cancel part or all of your order, please contact us as soon as possible at info@votole.com.
Depending on the order status, processing or restocking costs may apply and may be deducted from the refund amount.
Responsibility for Uncollected Packages
If a package is not collected within the specified time at the designated pickup location or delivery address, responsibility lies with the customer.
If the package is returned to our warehouse or logistics partner, additional handling or return costs may apply, which may be deducted from the refund amount.
Votole is owned and operated byJWK E-com, a company registered in the Netherlands. JWK E-com is responsible for the management, operations, and administration of the Votole brand.
Store name:Votole Company name:JWK E-com Company number:91469457
Warehouse Address: 5a, St Andrews Road, Reading, RG4 7PH, United Kingdom
Company Address: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Need assistance? Our customer support team is here to help.
Customer service hours (GMT) Monday – Friday:09:00 – 17:00 Saturday and Sunday:Closed We aim to respond to all inquiries within24 hours.
Do you have any questions? If so, please contact one of our customer service representatives.
